Xhuman, Inc.
Last Updated: September 7, 2026
You may ask Xhuman to delete your account and associated personal information, including information received through a connected WhatsApp account.
Request deletion
Email support@xhuman.com from the email address registered to your Xhuman account with the subject Data deletion request. In the message, tell us whether you want:
- your entire Xhuman account deleted; or
- only data associated with your connected WhatsApp channel deleted.
If your request concerns WhatsApp, include the country code and last four digits of the connected phone number. Do not send passwords, one-time codes, access tokens, or identity documents unless Xhuman support specifically requests additional verification through an appropriate secure channel.
We may ask you to verify control of the Xhuman account before acting on the request. Once verified, we will process the request in accordance with our Privacy Policy, applicable law, and any retention obligations that legally require us to preserve limited records.
Disconnect WhatsApp without deleting your account
To stop using WhatsApp with Xhuman while keeping your account, open Settings → Channels in Xhuman and choose Unlink on the WhatsApp connection. Unlinking prevents future WhatsApp messages from being associated with the account. It does not by itself delete prior Xhuman conversation history; use the deletion-request process above if you also want that information deleted.
Removing or blocking Xhuman within WhatsApp does not automatically delete information already stored in your Xhuman account.
What deletion covers
An account-deletion request covers the Xhuman account, Twin and profile information, Xhuman conversation history, connected-channel identifiers, and associated personal and biometric data, subject to the retention terms in our Privacy Policy and applicable law. Information already sent to or received by another person may remain in that person's records.
Questions about this process may also be sent to support@xhuman.com.